Who we are

We are Jane Easterly and Carolyn Bolger. We are fans who run the Pullip and Dal Doll Lovers Event, or PUDDLE. We aren’t a company — just a couple of doll fans! Our website address is: https://www.puddlestyle.com. You can always get in touch with us by emailing puddlestyle@puddlestyle.com.

If you don’t have time to read all this, please know that we will never sell or share your contact information, and we will only share other personal data as needed to complete shopping transactions or display contest entries.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Media files submitted as contest entries to our Photo and Art Contest will be published on our website as well as uploaded to third-party media sharing sites Flickr and Facebook.  Associated display names or entry titles (if any) will always be attached to give credit to owners. We will not share any other contact information in association with your contest entry. Entries will also be displayed in a printed gallery at PUDDLE and may be additionally submitted to magazines for print publication. By entering, you give your permission for PUDDLE to share your media files on our website and third-party media sharing services such as (but not limited to) Flickr and Facebook, as well as submitted to magazines for possible publication. You retain all ownership and copyright of your photos. 

Contact forms

Anything you submit through the Contact Us page or other contact forms may be kept indefinitely for customer service purposes. We do not use the information submitted through our contact forms for marketing purposes unless you are requesting to opt in to our newsletter or other marketing.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Purchases & Shopping

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we use this data to improve our website by supporting most-used browsers and preventing fraud

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and (if paying with PayPal) your PayPal username. We’ll use this information for purposes such as:

  • Sending you information about your account and order
  • Responding to your requests, including refunds and complaints
  • Processing payments and prevent fraud
  • Complying with any legal obligations we have, such as calculating taxes
  • Improving our store offerings
  • Sending you marketing messages, if you choose to receive them

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for ten years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Media files submitted as contest entries to our Photo and Art Contest will be published on our website as well as uploaded to third-party media sharing sites Flickr and Facebook.  Associated display names or entry titles (if any) will always be attached to give credit to owners. We will not share any other contact information in association with your contest entry. Entries will also be displayed in a printed gallery at PUDDLE and may be additionally submitted to magazines for print publication. By entering, you give your permission for PUDDLE to share your media files on our website and third-party media sharing services such as (but not limited to) Flickr and Facebook, as well as submitted to magazines for possible publication. You retain all ownership and copyright of your photos. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you make a purchase, we retain purchase transaction information for ten years.

Contact form submissions are retained for ten years for customer service purposes.

What rights you have over your data

If you have left comments, made purchases, or submitted contact forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Contact site administrators through the email address puddlestyle@puddlestyle.com